Commercial Sales Division
Water Works Warehouse is a leader in providing the trade with products, services, and support for all types of pools, spas, and water features. With over 20 years in business, no one is better prepared to handle your needs.

Order Information
HOW TO ORDER FROM WATER WORKS WAREHOUSE
You can order from Water Works Warehouse in any of the following ways:
1. Call your order in 076 273 577, 6 days a week from 08.00 am – 06.00 pm
2. Using our on-line store 24 hours a day, 7 days a week
3. Email us your order to sales@waterworkswarehouse.net
4. Mail us your order to:
Water Works Warehouse, 209/16 Moo 5, Thepkrasattri Rd., Srisoonthorn, Thalang, Phuket, 83110, Thailand
5. Fax us your order 076 273 579 24 hours a day, 7 days a week

PROCESSING AND DELIVERY INFORMATION
We provide free delivery to the area of our management in Phuket. Normal delivery times are within 48 hours, subject to stock. Items requiring oversized or overweight shipping may extend delivery times by one or two days. Delivery is curbside only. Orders may arrive in multiple packages and on separate days depending on type of and volume of product ordered.

Items ordered together may be shipped separately, but only one handling fee will be charged per order.

METHOD OF PAYMENT
Water Works Warehouse offers its customers convenient payment options. Visa, MasterCard, and cash payment are accepted forms of payment.

RETURN INFORMATION
IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, YOU MAY RETURN IT. THE FOLLOWING TERMS AND CONDITIONS APPLY:
o All requests to return an item must be made within 7 days of receipt of your order. All return requests must be made by calling 076 273 577
o All products must be returned in new condition in the original packaging.
o Certain products are not returnable. Please call for details.
o We are unable to credit you for handling charges.

TYPOGRAPHICAL ERRORS
If a typographical error occurs on an item purchased that affects the selling price, we reserve the right to correct it to the current selling price.

CANCELLED ORDERS
Please confirm items and quantities before finalizing your order. Orders cannot be cancelled or modified after they are placed. Please refer to our return instructions for directions on how to proceed if you need to return an item.

LIABILITY
We assume no liability for the use or misuse of any product or item found in our catalogs or on our online store.

Satisfaction Guarantee
YOUR SATISFACTION IS GUARANTEED
Water Works Warehouse is the Phuket's Largest Swimming Pool Supplies. Our commitment to Customer Service and your satisfaction is unwavering. If you are dissatisfied with your purchase, or the service you received, please call 076 273 577 We will work with you to resolve any issue to your satisfaction.

BEST PRICES GUARANTEED - MAIL ORDER AND ONLINE
That's our guarantee and we proudly stand behind it. We offer such a wide selection of products and are so sure we offer the best delivered prices on them, we offer a 100% Best Price Guarantee.

PRICE PARITY FOR YOUR PEACE OF MIND
From time to time you may find an identical product on another site or in another catalog that is priced lower than ours. We keep track of them but sometimes they slip by! If you haven't made a purchase from us yet, Water Works Warehouse will be happy to match the advertised price, subject to the same closeout, limited quantity and manufacturers' rebate conditions as noted above. That way you will rest assured you are buying from a very stable Company with vast resources committed to your satisfaction.